Mattermost Platform Now Supports a New Generation of AI Solutions

Mattermost, the leading secure collaboration platform for technical teams, today announced at the Web Summit Rio technology conference, new solutions for Generative AI and ChatGPT to deliver AI-augmented communication and workflow experiences in strict security environments to dramatically increase speed and decision advantage in government, defense, and technology organizations.

"As strict security organizations implement Generative AI technologies, such as ChatGPT, there's an urgent need for verifiable privacy assurances, data control, and granular permissions solutions when training AI systems with data from internal discussions," said Ian Tien, CEO of Mattermost. "As an open source platform, Mattermost is supporting the security and compliance community in meeting these vital and evolving needs."

With this announcement, the Mattermost platform is now supporting a new generation of AI solutions. The foundation of this expanding AI approach is "generative intelligence" augmentation, initially served through a customizable ChatGPT bot framework built to integrate with OpenAI, private cloud LLMs, as well as rising platforms, to embed generative AI assistance in collaborative workflows and automation.

The platform is further enriched with "functional intelligence" through integration with leading enterprise solutions, including with ServiceNow's Virtual Agent platform, to augment employee and customer service access. An additional overlay of "domain-specific intelligence" is rolling out to support workflow augmentation in strict security, defense, and public sector organizations, and includes a new partnership with Ask Sage, Inc. which specializes in enhancing decision quality and accelerating response times in public sector organizations.

"Mattermost's trusted platform is already serving the U.S. public sector, and now, with our partnership, we are taking it to the next level," said Nicolas Chaillan, founder of Ask Sage, Inc. and former Chief Software Officer of the United States Air Force, "Government teams analyzing large data sets, writing code, managing RFPs, or translating and developing intelligence reports can now leverage generative AI to streamline processes and increase output."

Source: http://www.asksage.ai

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