Aragon Research Selects Pegasystems as Hot Vendor in Robotic Process Automation

Pegasystems Inc., the software company empowering customer engagement at the world’s leading enterprises, today announced it has been recognized as one of seven Hot Vendors in Robotic Process Automation (RPA) in a new report from Aragon Research.

Each year Aragon Research selects Hot Vendors across multiple markets that have interesting, cutting-edge products, services, or technologies. The Hot Vendors in Robotic Process Automation (RPA), 2017, (1) report analyzes the capabilities of top RPA vendors and addresses how they help organizations meet today’s demand for rapid productivity and automation within the enterprise. The report also examines how RPA vendors are infusing artificial intelligence and machine learning into their automation solutions.

According to the report, “Pega’s secret sauce is its platform (on-premises or in the cloud) that applies adaptable configuration of pre-built solutions. The linked RPA allows organizations to link to existing applications and replace low-level activities and tasks with bots.”

This report builds on recent recognition of Pega’s RPA and platform capabilities. Earlier this year, Pega was included in the “Winner’s Circle” in the HfS Research Blueprint Snapshot Report on Robotic Process Automation (RPA) Tool Providers (2). Pega’s robotic automation and intelligence solutions enable enterprises to optimize how work gets done by automating tedious, manual tasks and uncovering hidden opportunities to change work processes to ultimately increase workforce productivity and boost the bottom line.

The report notes that RPA is particularly powerful when leveraged with process and case management – key capabilities that are core to the Pega® Platform. Enterprises can apply Pega RPA stand alone or combine with business process management (BPM) and case management to further drive continuous operational efficiency, refine workflow orchestration, and optimize work outcomes.


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